North Raleigh Mobile Veterinarian is dedicated to honoring the privacy and wishes of our clients at all times. Following are details about our privacy policies, including what type of information is gathered and tracked, how the information is used and with whom the information is shared. The statement was last updated on Nov 2, 2024. Updates to this privacy statement will be reflected on this web page. 

This privacy statement is separate from other policies that may apply to North Raleigh Mobile Veterinarian partners or other parts of our operations. This includes the following:

• The Privacy Policy does not apply to information shared with the cremation company we partner with. This communication is necessary in order to provide you with cremation services. 
• The Privacy Policy does not apply to information shared, with your consent, with your current primary veterinarian. We contact your veterinarian to update their records.  
• The Short Message Service (SMS) Privacy Policy is a subset of our overall Privacy Policy and addresses how NRMV handles the confidentiality of information related to SMS communications that come directly from North Raleigh Mobile Veterinarian. Please see our SMS POLICY 

North Raleigh Mobile Veterinarian, PLLC (“we,” “us,” or “NRMV”) is committed to protecting your privacy and safeguarding your personal information. In this Privacy Policy (“Policy,” or “Statement”), we explain how we collect, use, share, retain and transfer information you may provide when you visit www.raleighmobileveterinarian.com , associated sub-pages, any ads or applications we may provide, or through the provision of our services (collectively, our “Services”). We also let you know your rights regarding the personal information we collect.

This Policy is applicable to all website visitors, and all users of our Services. It applies to information we collect:

• Via email, text, phone, and other electronic messages sent between you and NRMV.

By using our Services, you agree to this Privacy Policy. This policy may change from time to time. Your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

General

The information we collect on or through our Services may include:

• Information that you provide when using our Services, such as information provided through the following means:
  • Text, Phone or email communications with NRMV.

Information that You Provide to NRMV

Depending on the type of interaction you have with us, we may collect the following information (“personal information”) when you openly and directly share this data with us:

• First Name
• Middle Name
• Last Name
• Email Address
• Postal Address
• Telephone numbers
• Pet's Name

Information that We Collect Automatically When You Use Our Services

We will automatically collect the following information when you use our Services:

• Technical information;
• Caller ID information 
• Information about how you interact with our website;
• Device type (e.g., desktop, laptop, tablet, phone) and related information;
• Local time zone.

We may use this information to generate aggregate statistics about visitors to our Services. We may also use this information for various business purposes such as providing customer service, fraud prevention, market research, and improving our Services. 

We may use the Personal Information you provide to us for the following purposes:

• To provide you with information about our services as they relate to you.
• To respond to your questions and provide related services.

We may disclose Personal Information that we collect or you provide as described in this Privacy Policy:

• To the cremation company that we partner with.
• To your primary veterinarian, with your consent.

We disclose this information to be able to provide you with our Services in an efficient and effective manner, and to communicate with you about our Services. North Raleigh Mobile Veterinarian will NEVER sell or give your personal information to any third party except as stated in this privacy policy.