COVID-19 / Coronavirus Safety Protocol
Our New Procedure
We are trying to provide excellent veterinary care to our clients while at the same time ensuring safety for our clients, our staff and the community. We are continuing to see pets but we have a system in place to help minimize the risks of spreading Covid-19. With your help and cooperation we can continue to provide veterinary care to your furry friends.
- Before your appointment you may receive a call from our client coordinator to explain our procedures and to ask you a few questions about the recent travel of people living in your home, possible exposure risks, etc. Please let us know if anyone in your house feels unwell or has had a fever.
- We are bringing our surgery vehicle to every appointment and instead of going into your home Dr Burroughs will meet you at your door, wearing protective gear, and take your pet into our surgery trailer for all services.
- Communication with Dr. Burroughs before and during your appointment will be either by phone or in front of your house while maintaining a safe distance (minimum 6 feet).
- We are sterilizing the inside surfaces of the surgery trailer between every appointment.
- We will handle payment and billing by phone or online so that we do not have to have physical contact for payment.
As a mobile veterinarian we have many clients who are elderly which is why we are taking these precautions so seriously. Please help us keep them, us, and you safe by following our protocol. For your own peace of mind please know that Dr Burroughs, Jessi, and the rest of the North Raleigh Mobile Vet team are taking this seriously in their personal lives as well. Dr Burroughs' husband works from home and Jessi's husband works from home and everyone is limiting their exposure risks.
We will get through this together, stay safe.
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